Can't say enough good stuff about this family-owned business and I'm so glad we didn't use some big-box store after what happened. The owner, Al, was great.
We went to put hardwood floors in our new house, but Al's guys found major, unknown pet damage to our subfloors when they pulled up the carpet. Instead of going right over it, like some big-box store sub-contractor probably would have, Al stopped all work and encouraged me to get it restored. Al put the whole thing on hold while a major restoration was done, and re-scheduled around the restoration. Once the restoration was done, Al got his crew back out quickly to get the job done. He personally came by several times during this process to check the progress and follow up. He even called contacts he had made over his many years in the floor business to research how to have the problem restored.
I know we absolutely caused havoc with his work schedule, and he did a whole bunch of stuff outside the scope of his responsibility, but Al still came in right at his original quote and the floors look great.
Fleury's has been around Concord forever. So when it came time to consider new flooring for our house, I was very pleased to see their positive reviews here on Yelp. At this stage in my life I am learning to seek out companies with a long history and proven customer service. I've learned my lesson so many times the hard way with this. We didn't totally know what we wanted which can I'm sure be really annoying.
Over the course of a few weeks Patrick Fleury helped us select various types of flooring,provided us with samples to take home for several days, and came out and measured all of the space for us. He was causal yet still professional....just very easy and fun to talk to. After weighing all the pro's and con's, at the end of the day we decided to refinish the floors we already had rather then install something new.
Even though we didn't use Fleury's for the job I can 100% recommend working with Patrick.
I like to support local business and they were the first to pop in my head during my kitchen remodel. They have been in business for 30 plus years so they must be doing something right!
I had a hard time picking a vinyl color. They allowed me to bring samples home numerous times. Kimberlee Fleury was so helpful with her input on the colors of my kitchen. I felt overwhelmed and she was calm and confident.
I ended up with the perfect vinyl and I LOVE MY new kitchen and floor!!
Thank you Kimberlee and Al - Thank you Fleury's!!!
They just finished installing a nylon berber in my house in Pleasant Hill. I'm very pleased with the pricing and the installers were excellent. They left the house clean and hauled off all the old carpet and clippings. Al and Kimberlee kept me informed and worked around my work schedule too.
I'm very pleased and happy to recommend Fleury's.
We went to Al Fleury to replace our floors after seeing the work he did for my In-Laws.
We purchased hard wood floors (engineered) and plush weight carpet for upstairs. Al's selection of materials is excellent! His crew was polite and punctual. The quality of work is exceptional and the crew is very careful inside your home.
I would recommend Fleury's flooring to anyone. You may get cheaper quotes elsewhere but, you won't get the quality and service that Al provides.
Wow, We just got new flooring in our kitchen and it is incredible. We were not sure what we wanted and they helped us pick the right flooring for our house. Now we do not know why we didn't replace it three years ago. The Installers were very professional. They cleaned up and left our house just like it was before they started.
I would recommend Fleury's to anyone looking for new floors. large selection and very responsive.
This is a nice little store with a great selection and friendly customer service. It's definitely worth a visit!
Fleury's replaced the laminate flooring in my kitchen. It was a small job and probably not very profitable for them. Two other stores wouldn't even give me an estimate and only wanted to "up sell" me to the idea of replacing all my flooring. The folks at Fleury's treated me like a valued customer from start to finish.
They went out of their way to find a material that was a close match to the rest of the house, returned phone calls promptly, and were super friendly and courteous.
The installers were prompt, professional, efficient, and left the work are sparkling clean. I will be a repeat customer for sure.
My parents had their floors redone with carpet by Fleurys. I would recommend them to anyone. They were professional and did a fantastic job. I now am afraid to walk on their carpet because it looks so nice.
In the last 25 years of doing business with Fleury's Floor covering, I have averaged 50% - 100% more in the final sale for every dollar spent. I highly recommend Fleury's Floor Covering over any other vendor.
I appreciate how Fleury's Floor Coverings tailor their work to the needs of my customers. Al's service is consistently excellent. I never have to be concerned about the quality of the job from the moment the work is ordered to the end capturing all the details of the finished product.
As first time home buyers, we were concerned about getting the right flooring contractor to fix the floors in our "fixer." Fleury's came through with flying colors. Not only did they get in and out on time for us to move in, but they did wonderful work - adding thousands to the value of our home. We would highly recommend them to anyone considering updating their flooring.